The Institute of Environmental Services (hereinafter referred to as “the IES”) is a centre for education and training of the French-based global corporation Veolia Environnement (hereinafter referred to as “VE”). The IES is a joint venture of individual VE divisions in the Czech Republic. It operates in the Czech Republic and Slovakia; some of its products/services/training courses are also provided in other European countries. The IES is an important part of the international network of VE training centres known as campuses VE.
Education is one of VE’s priorities; it is an integral part of its corporate culture and an important factor contributing to its distinction in the marketplace. The single corporate culture, high qualification and competency standards are key aspects to the functioning of the Group. VE has more than 312,590 employees in 74 countries worldwide and consistently meets the requirements and needs of its clients.
VE is the only global group able to provide the whole range of environmental services in the field of water supply and wastewater collection (in the Czech Republic and Slovakia ensured by the company Veolia Water), energy services, electricity production, heating & cooling (company Dalkia Czech Republic and Dalkia Slovakia), public transportation (Veolia Transport), and environmental services which comprise of waste collection, waste treatment and recycling (Veolia Environmental Services, in the Czech Republic represented by the company Marius Pedersen).
IES’ Core Activities
- Education and training (core business)
- HR services,(such as the Assessment Centre / Development Centre, and employee appraisal systems)
- Technical assistance in and consulting on the implementation of the quality management systém (QMS), environmental management system (EMS) and occupational health and safety management system (OHSAS)
- Publishing and editing (publication of the total of 90,000 copies of periodicals and specialized nonfiction books, production of promotional and training
films, electronic monthly newsletter LE SERVICE withapproximately 9,000 regular readers)
- EU grant consulting
Our training options
The current IES catalogue, which covers the IES’ full range of products, lists a selection of 225 courses, seminars and training sessions, as well as long-term study programs, many of them accredited by the Ministry of Education, Youth and Sports.
The IES offers a wide portfolio of different courses, seminars and training sessions on specialized and general topics, including a number of special types of periodic training tailored to the requirements of current laws, decrees and regulations. These can be classified as “further education” or “lifelong learning”. In addition, the IES has created an integrated system of “initial” formal education, which allows students to gain new qualifications or to raise their qualification level in the field of activities of the corporation Veolia Environnement. This system includes university and secondary school study programs and vocational training organized as joint projects of the IES and reputable schools.
The IES products offered also include access to the IES’ education portal which is currently used by approximately 10,000 clients. The portal provides an ever widening variety of attractive, mostly whole flash and audio e-learning courses, some of which are already in several language versions. The offer includes, for example, language courses designed by the reputable company LANGMaster, language tests and two-way dictionaries, courses in occupational health & safety, courses and exams for professional drivers, a number of management skills courses, such as Appraisal Interviews, Time Management, Conflict Resolution, Basics of Communication and Presentation Skills, and courses and films on environmental issues and sustainable development. You can also find here series of computer science courses in the ECDL structure (European Computer Driving Licence), and courses focusing on project management and customer orientation. The portal also provides a number of useful model documents and texts for study. The IES’ education portal is a virtual study space, or an “eCampus”, allowing the use of “blended learning”, which is an effective combination of e-learning and classical teaching. Detailed reports on the frequency of use of the education portal and on your staff’s achievement are an integral part of the training.
Our experience:
- Approximately 40,000 people have participated in thousands of courses, seminars and long-term study programs since May 1, 2002, when the IES started its activities.
- We have experience in organising both short-term training events and long-term training projects, which have been attended by thousands of participants.
Quality of our services:
The IES provides top quality services which comply with the European standards. The quality is guaranteed, inter alia, by its certified Integrated Management System under the ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007 that has been in place since 2004.
The quality of the IES’ services is constantly monitored. We do this by using a number of tools including the anonymous feedback questionnaires which are completed by all participants at the end of their training. According to the questionnaires, our training events in 2009 had a total average score of 4.68 on a scale of five points, 5 being the highest.
Our team:
At the IES’ Prague head office, its branches and its individual offices, our experienced, skilled and efficient team coordinates, organizes and evaluates the work of the IES’ teaching staff and prepares its conceptual framework and methodology. The IES’ teaching staff is made up of approximately 200 excellent teachers, mostly managers and specialists from Veolia Environnement, experts from universities and other higher education institutions, experts from research and development institutions and specialists working for public authorities or specialized companies. The teachers are selected based on strict criteria. The IES closely cooperates with reputable Czech and foreign universities and other education institutions.
Our premises:
The IES training centre, which is located in Prague 4 – Podolí, can seat up to 135 people. Its classrooms feature state-of-the-art equipment (computers, data projectors, whiteboards, flipcharts and Wi-Fi connection). Another 100 people can be seated in the IES’ auditorium. The Banská Bystrica training centre can seat up to 40 people. Its classrooms are equipped with modern teaching tools (computers, internet, data projectors and flipcharts). The IES Ostrava training centre also has its own training premises.
Thanks to the top quality of its services, competitive prices, attractive premises, free parking, 24 hour security services and proximity of the Prague historical district, the IES Prague training centre is becoming an increasingly popular location for the organisation of important international events.Thanks to the top quality of its services, competitive prices, attractive premises, free parking, 24 hour security services and proximity of the Prague historical district, the IES Prague training centre is becoming an increasingly popular location for the organisation of important international events.
Some of our customers outside of the VE Group:
The IES also provides training to corporations and organisations that are not part of the VE Group. Our customers include companies and institutions such as Linde Gas, the University of Economics, the Academy of Science of the Czech Republic, the Czech Institute of Accreditation, the State Fund for Intervention in Agriculture, the Senate of the Parliament of the Czech Republic, several water companies outside the Veolia Water Group, and other important organizations.
